Feeling better: it’s how we make you feel
Prince Court Medical Centre is a 277-bed private healthcare facility located in the heart of Kuala Lumpur, Malaysia. Our aim is to be the leading healthcare provider in Asia, offering comprehensive medical care to the highest international standards through world-class facilities, innovative technology & excellent customer services.
What sets us apart is how we approach the public perception of healthcare, backed by our considerable medical excellence.
We all have a preconceived notion of what a hospital should look and feel like. Unfortunately none of them are very positive. To us, a hospital is not a place one would go when he or she is sick, but rather a place you’d go to feel better.
We understand that undergoing medical treatment can be stressful both to you and your family members and loved ones, which is why you’ll see the difference from the moment you’re greeted by our Customer Relations Officers at the entrance, and the well-designed main atrium, more akin to a hotel lobby. Our doctors and medical staff are not only good at what they do, but also at making you feel at ease and relaxed. We have a great mix of retail outlets, complimentary personal toiletries and even free Wi-Fi in your room, a Concierge that can arrange for shopping and sightseeing visits in the city, and even a room-service menu. These touches of luxury are deliberate, as they go a long way in helping along with the healing process post-treatment.
Our medical excellence speaks for itself
Prince Court Medical Centre is fully owned by Petronas, Malaysia’s national petroleum company.
Special offers from Prince Court Medical Centre
Services that are included in this package are based upon the usual number of office visits, ultrasounds and blood work required during an average in-vitro fertilization (IVF) cycle, with the use of frozen embryos obtained during this cycle in up to one (1) additional frozen/thaw embryo transfer cycle. Clinical care is provided following the one IVF cycle until a serum pregnancy test is performed.
The Hospital recognises and accepts Guarantee Letters from insurance companies that have established credit facilities with the Hospital.
■ Bupa International
■ ING Insurance Berhad
■ Allianz Worldcare Berhad
■ William Russell (Asia Pacific) Limited
■ Previnter Mobility Services
■ MSI Risk Consultancy Services (M) Sdn Bhd
■ Asia Assistance Network (M) Sdn Bhd
■ International SOS (M) Sdn Bhd
Concierge & Valet Service
Our Concierge desk is located at our main entrance. Our staff will be happy to arrange for any travel or transportation requests, including making hotel reservations for your family and visitors. With firsthand knowledge of the city, our Concierge will also address any queries pertaining to Kuala Lumpur or Malaysia.
Customer Relations Officers
Upon entering Prince Court, customers are welcomed by our friendly Customer Relations Officers. They assist our guests with queries and also help them to find their way to the right departments. Our officers visit our inpatients to ensure that they are comfortably settled in and that they have all that they need. They can also arrange for interpretation services upon request.
Prince Court´s Contact Centre operates 24 hours and in addition to attending to all telephone enquiries, they also assist patients in scheduling their appointments. Should you require any assistance, just dial 0 from your room telephone.
Muslim Prayer Room
Our Muslim prayer rooms are located at our North Atrium, on Level 1.
An inter-faith room is located at our North Atrium, on Level 1 for quiet reflection and meditation.
A hospital stay or visit can be an anxious experience for our customers and their families. We understand and respect their need for spiritual support and guidance during what may be difficult times. Upon request, we will endeavour to connect our patients with religious representatives of their faiths or denominations.
All our rooms are single bed with the following category – Standard Room, Junior Suite, Suite and VVIP Suite. At your request, you may even choose a room with a stunning view of the KLCC Twin Towers or the view of Royal Selangor Golf Club (RSGC) green fields.
On top of that, all our rooms and suites are spacious, well-appointed and feature soothing healing art.